Seeing your Brother printer stuck in "Offline" mode on your Mac can be frustrating—especially when you need to print something urgently. But don’t worry! This is a common issue with a handful of simple fixes. Whether you’re using a wired or wireless connection, this guide will walk you through step-by-step solutions to get your Brother printer back online and running smoothly.
🧭 Why Is Your Brother Printer Showing Offline on Mac?
Your Brother printer may appear offline for a variety of reasons, including:
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A weak or lost Wi-Fi connection
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Printer not set as default
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Outdated or corrupted printer drivers
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A paused print queue
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System communication issues
Now, let’s look at how you can fix it.
✅ 1. Check the Printer’s Connection
Start with the basics:
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For Wi-Fi printers: Ensure your printer and Mac are connected to the same Wi-Fi network.
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For USB printers: Make sure the USB cable is properly plugged in.
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Restart both your printer and your Mac to refresh the connection.
🟢 If your printer has a display, look for a Wi-Fi or connectivity icon to confirm it's connected.
✅ 2. Set Brother as the Default Printer
Sometimes macOS sends the job to a different printer or "Last Used" printer.
How to do it:
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Open System Settings > Printers & Scanners
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Right-click on your Brother printer > Choose Set as Default Printer
✅ 3. Clear the Print Queue
A stuck or paused print job might be keeping your printer offline.
Steps:
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Go to System Settings > Printers & Scanners
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Select your Brother printer and click Open Print Queue
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If any jobs are listed, cancel or delete them
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Try printing again
✅ 4. Delete and Re-add the Printer
This is a quick way to reset the connection between your Mac and the printer.
How to:
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Go to System Settings > Printers & Scanners
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Select your Brother printer and click the minus (-) button to remove it
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Click the plus (+) button to add it again
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Your Mac will automatically detect and reconfigure the printer
✅ 5. Update or Reinstall Brother Printer Drivers
Outdated drivers may lead to communication issues.
To update:
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Visit the Brother Support Website
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Enter your printer model and download the latest drivers for macOS
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Install them and restart your Mac
🔄 Reinstalling drivers can often solve offline issues caused by recent macOS updates.
✅ 6. Check Printer Status and Power
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Make sure the printer is powered on and has no error messages or blinking lights.
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Look for warning messages such as “Paper Jam” or “Low Ink” that might block printing.
✅ 7. Reset Printing System (Last Resort)
If all else fails, try resetting the macOS printing system.
Warning: This will remove all printers and scanners from your Mac.
To reset:
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Go to System Settings > Printers & Scanners
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Right-click in the blank space on the left sidebar and choose "Reset Printing System…"
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Re-add your Brother printer using the plus (+) icon
📝 Final Thoughts
A Brother printer showing as offline on Mac is usually a minor hiccup—and with the right steps, it’s easy to fix. Whether it’s a network issue, outdated drivers, or a paused print queue, the methods above should get your printer back online in minutes.