A Brother wireless printer is a convenient tool for home and office use, but it can be frustrating when it suddenly stops printing. One of the most common reasons for this issue is a network connectivity problem. If your Brother wireless printer won’t print, it’s likely due to an issue with its connection to your Wi-Fi network. Fortunately, there are several troubleshooting steps you can take to resolve the problem. In this article, we’ll guide you through the most effective network fixes to get your Brother wireless printer back up and running.
1. Check the Basics
Before diving into advanced troubleshooting, start with these simple steps:
Ensure the Printer is Powered On: Make sure your Brother printer is turned on and not in sleep mode.
Verify Wi-Fi Connection: Check that your printer is connected to the same Wi-Fi network as your computer or mobile device.
Restart Your Devices: Power cycle your Brother printer, Wi-Fi router, and the device you’re trying to print from. Turn them off, wait for 30 seconds, and then turn them back on.
2. Run the Brother Printer Network Connection Test
Most Brother printers have a built-in network connection test that can help diagnose connectivity issues:
Access the printer’s settings menu using the control panel.
Navigate to the "Network" or "Wi-Fi" settings.
Select "Connection Check" or "Network Status" to run the test.
Review the results to identify any issues with the connection.
3. Reconnect the Printer to Wi-Fi
If the connection test fails or the printer is not connected to the network, you may need to reconnect it:
Go to the printer’s settings menu and select "Network" or "Wi-Fi."
Choose "Wi-Fi Setup Wizard" or "Wireless Setup Wizard."
Select your Wi-Fi network from the list of available networks.
Enter your Wi-Fi password when prompted.
Wait for the printer to establish a connection.
4. Update Printer Firmware
Outdated firmware can cause connectivity issues. Updating your Brother printer’s firmware can often resolve these problems:
Visit the Brother Support Website.
Enter your printer model and download the latest firmware.
Follow the instructions provided to install the update on your printer.
5. Check Router Settings
Sometimes, the issue lies with your Wi-Fi router rather than the printer:
Ensure the Router is Functioning Properly: Check if other devices can connect to the Wi-Fi network.
Check for MAC Address Filtering: If your router uses MAC address filtering, make sure your Brother printer’s MAC address is added to the allowed list.
Change Wi-Fi Channel: Interference from other devices can cause connectivity issues. Try changing the Wi-Fi channel on your router to reduce interference.
6. Reinstall Printer Drivers
Corrupted or outdated printer drivers can also cause Wi-Fi connection issues. To reinstall the drivers:
Uninstall the existing Brother printer drivers from your computer.
Visit the Brother support website and download the latest drivers for your printer model.
Install the new drivers and follow the on-screen instructions to set up the printer.
7. Disable Firewall or Antivirus Temporarily
Firewall or antivirus software can sometimes block the printer’s connection to the network:
Temporarily disable your firewall or antivirus software.
Attempt to connect the printer to Wi-Fi again.
If the connection is successful, add the printer to the list of allowed devices in your firewall or antivirus settings.
8. Reset Network Settings on the Printer
If the above steps don’t work, resetting the printer’s network settings may help:
Access the printer’s settings menu.
Navigate to "Network" or "Wi-Fi" settings.
Select "Reset Network Settings" or "Restore Defaults."
Reconnect the printer to your Wi-Fi network.
9. Use the WPS Method for Connection
If your router supports WPS (Wi-Fi Protected Setup), you can use it to connect your Brother printer to Wi-Fi:
Press the WPS button on your router.
On your Brother printer, go to the Wi-Fi settings and select "WPS."
Follow the on-screen instructions to complete the connection.
10. Contact Brother Support
If you’ve tried all the steps above and your Brother printer still won’t connect to Wi-Fi, it may be time to contact Brother’s customer support. They can provide further assistance and determine if there’s a hardware issue with your printer.
Preventive Tips
To avoid future Wi-Fi connection issues with your Brother printer:
Keep your printer’s firmware and drivers up to date.
Place your printer within range of your Wi-Fi router to ensure a strong signal.
Regularly restart your printer and router to refresh the connection.
By following these steps, you should be able to resolve most Brother printer Wi-Fi connection issues. If the problem persists, don’t hesitate to seek professional help or consult Brother’s support team for further guidance. With a little patience and troubleshooting, you’ll have your Brother printer back online and ready to print in no time!